Frequently Asked Questions
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Our team at True Grace Books strives hard to ensure that you are happy with every book or product purchase. We understand that sometimes an item needs to be returned due to a defect or damage that occurs during publishing or shipping. We handle returns on a case-by-case basis. Email us at info@truegracebooks.com so we can discuss the matter with you.
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We do not offer expedited shipping. All regular orders are will be delivered within 10–14 days.
If your order has not been delivered within this time frame, please contact us after this period of time (14 days) has elapsed from the time of purchase and we will take steps to resolve the issue.
We do not offer individualized updates on shipping status within the shipping window. Shipping updates are automated.
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Please contact us at info@truegracebooks.com